X1 Error Messages
My support chat transcript: CHAT ID: 08CB623D-EA6E-499F-9FC8-263DE4880DAF Problem: X1 Error Code: RDK-03004 - Unable to Connect to XFINITY Michael John > Hello JERMAL_, Thank you for contacting Comcast Live Chat The DVR and DTA boxes were working fine, it was the secondary box that had the issue. I am confident they will be benefited from this web site. Wait for the applicable indicators on the front of themodem to light up.6. weblink
I don't know what to do? I followed your instructions to get into the X1 platform diagnostic screen. Thanks for the idea! 0 Kudos Reply Posted by lala33 06-05-2016 08:08 PM Visitor Member Since: 06-05-2016 Posts: 1 Message 38 of 60 (61,535 Views) Re: Error code RDK-03004 Options Mark I un-plugged the X1 box then restarted the cable modem then re-plugged the X1 box.
Xfinity Pst Error
Home Contact Topics Windows Server Microsoft Deployment Toolkit Group Policy RSAT & ADMX Files Group Policy Hotfixes Group Policy Quick Tips PowerShell External Articles Fix XRE-10000 Error During Comcast/Xfinity X1 Activation With the secondary box working I'm a little confused. 0 Kudos Reply Posted by Rustyben 05-17-2015 04:09 PM Service Expert View All Member Since: 10-22-2012 Posts: 5,954 Message 3 of 60 I had to move my router to a different cable outlet and that is when thebox began to communicate with the server. The 3rd time my husband called, and they told him they will have someone out on Wednesday.
I had also experienced the RDK-03004 problems(see my orig. Disconnect the cable from your cable/wi-fi modem. 2. A tech came out to replace it. 0 Kudos Reply Posted by com-catt 05-28-2015 03:33 AM Visitor Member Since: 03-10-2015 Posts: 1 Message 7 of 60 (76,171 Views) Re: Error code Xfinity X1 Box Says Cast Q: Where can you find an owners manual for a Panasonic laser disc player?
He said "ComcastCares I do see that your boxes are offline. Xfinity Error Code Xre-03007 Please send me a DM with your account number. -PTL 0 replies . 0 retweets 0 likes Reply Retweet Retweeted Like Liked More Copy link to Tweet Embed Tweet ComcastCares @comcastcares Copy it to easily share with friends. I called Comcast and the rep re-synced it but the same thing happened again after I got off of the phone. 10 minutes or so later it all of a sudden
Remember me · Forgot password? Comcast Error Code Rdk-03003 Michael John > I will reset the boxes now. No problems with their DVR for over 2 years. The 2nd time I called, I was told that it was just my home that had the outage.
- Swapping box locations is one of the best tests you can do on your own.Crutan2943 wrote:We will give that a try.
- Also, I live in an old building with over 200 units and old wiring.
- How are you doing today?
- JERMAL_ > still waiting JERMAL_ > i can issue the reboot STB from this end if needed JERMAL_ > in fact i just did JERMAL_ > I am at the "Welcome
- One of the boxes has Samsung and the other is just Xfinity.
- JERMAL_ > Yes we are back at the RDK-03004 Michael John > Okay.
Xfinity Error Code Xre-03007
Michael John > Kindly unplug the power cord from the back of the box. Michael John > While waiting, did you know with your Comcast TV subscription, you will be able to access TV shows online through your PC, smartphone and tablet? Xfinity Pst Error I went into the secret diagnostics and selected the reboot STB. Comcast Error Code Rdk-03004 This time I replugged my X1 main box in the living room and still got the same PSE error showing.
I've looked at both of the boxes and neither has a reset button. We have a DRV box, a secondary box and one DTA box. I really believe the phone techs that got you going were lucky, nothing should be working or at least working well. ITS BEEN 3 HOURS OF THIS JUNK. Comcast Pst Error
Back Next Next Tweet from user Previous Tweet Next Tweet Follow Following Unfollow Blocked Unblock Pending Cancel ComcastCares Verified account @comcastcares 3 Nov 2014 To restore your X1 service,unplug the cord Just because other Comcast devices appear to work does not mean that X1 boxes will work. Find out what's happening See the latest conversations about any topic instantly. check over here After this I did lose my internet.
Get more of what you love Follow more accounts to get instant updates about topics you care about. Xfinity 1pst Code I've called customer service each time and we've run through the reboot protocol and signal resending. The first one stop working after the tech on the phone did something and the 2 new ones started working.
Mark it as an accepted solution!I am not a Comcast employee.Was your question answered?Mark it as a solution! 0 Kudos Reply Posted by Johne3819 12-11-2015 04:11 PM Frequent Visitor View All
I am an Official Comcast Employee. BUUUUUUTTTTT, it worked. You probably had a cable on awkwardly. Status Code 221 Comcast I want my old box back.
Thanks for posting this. Give it a try, it won't make it any worse. Six times. What does this have to do with the X1 Operating System?
Contact usRDK-10006 or RDK-10005Sorry, we're having some trouble1. Restart of the box2. I'm usually on the line with them for about 30 minutes until they send the right signal through and fix the error. Q: What are some places that offer VARIDESK promo coupon codes online?
It will automatically turn back on. I live in a two story and he got under the house and then fished a new line to the bedroom. 2 weeks later, back to the same error. I am an Official Comcast Employee. contact usRDK-10002Unfortunately, this isn't working1.
I have had very marginal service at my home. Unplug Player from electrical outlet.3. follow the steps provided by the on-screen message.3. JERMAL_ > My Issue: X1 Error Code: RDK-03004 - Unable to Connect to XFINITY Michael John > It is a pleasure to have you on chat.
JERMAL_ > it seems that remote server or dhcp server / relay is down Michael John > Yes, it appears to be the case. Remove any unnecessary splitters to gain back signal levels. I am a paying customer just like you! JERMAL_ > yes it has lost contact because it currently does not have an IP address Michael John > 70:B1:4E:71:01:BB .
Michael John > How many boxes are affected JERMAL_ > ALL thank you now address the info i have already provided to you please Michael John > Let me access your I've never had a problem with my Wi-Fi or my dvr box. Our team is growing to provide help & technical support. Clone of the suggested solutions work on a permanent basis.
If so, you should check the signal levels and SNR on the X1 box itself:From »[X1-X2] Found some remote tips for Diag page and 30 sec FF skip for X1 :quote:Put Official Employees are from multiple teams within Comcast: Product, Support, Leadership.We ask that you post publicly so people with similar questions may benefit from the conversation.Was your question answered? support.